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"Care and empathy"

About: Royal Alexandra Hospital / Critical Care Royal Alexandra Hospital / General Medicine (wards 8, 10, 11, 14, 18 & 27)

(as the patient),

I was admitted to Medical Assessment Unit under critical circumstances and later shifted to ward 14.

I would like to really appreciate the way their way of taking care of the things. Today I feel much better and confident in here. Maybe I am did not get to see the doctor and hear from them often but whenever there has been a big issue, the nurses and other care person immediately responded and I got the explanation. 

And they are always happy and emphatic about it. And really care about issues we face.

I want to extend my gratitude to all of them. Its really great

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Responses

Response from Gerry McLaughlin, Lead Nurse, Emergency Care and Medical Services, NHSGGC 2 years ago
Gerry McLaughlin
Lead Nurse, Emergency Care and Medical Services,
NHSGGC
Submitted on 22/03/2022 at 14:42
Published on Care Opinion at 14:42


Dear Sonali

Thanks for your kind recognition of the teams in Medical Assessment Unit and Ward 14. I will share with them both.

Best wishes

Gerry

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