One Friday in March I unfortunately had to be referred for admission to Dr Greys hospital in Elgin. As this was my 4th admission this year for pneumonia I was very aware of what the procedure would be. However things were very different and even though staff had completed x rays etc. and that my consultant had confirmed that I needed to be admitted, 2 hours after this discussion I was still in a cubicle in A&E.
I am well aware of the pressure that our frontline NHS staff are under and in NO WAY DO I PUT ANY BLAME ON THEM FOR THIS INCIDENT. I had now been in A&E for approximately 9 hours with still no information regarding going to a ward. It was around this time my family sent me a message with a statement from the Hospital to say 4 out of 8 wards were shut due to a Nova virus outbreak. This I found out via my family, NOT the hospital.
Hospital management should have came and communicated the problem to us patients and I for one would been completely empathetic with the problem instead it was left to the vastly over worked frontline medical staff to have the added pressure of having to try and explained to us the reasons for the problems, while at the same time having to try and work out how to bed more patients than beds were available for. The A&E team in Elgin are absolutely magnificent and have looked after me fantastically well. I have now been informed that I hold the record for the longest stay in Elgin A&E, as I write, it’s been 46 hours and counting.
Come on Dr Greys Management, give your frontline staff the support they need to do there job, or be prepared for even more great personal to leave the NHS
"Call to Management to support frontline staff"
About: Dr Gray's Hospital / Emergency Medicine Dr Gray's Hospital Emergency Medicine IV30 1SN Dr Gray's Hospital / Respiratory Medicine (Breathing and Lung Problems) Dr Gray's Hospital Respiratory Medicine (Breathing and Lung Problems) IV30 1SN
Posted by M11rf (as ),
Responses
See more responses from Louise Pearson
Update posted by M11rf (a service user) 2 years ago