"Good patient care"

Keeping in view of my family history of myocardial infarction and strokes at early stages of life, the blood test was repeated when something related was showing off the chart. Telephone appointment was scheduled by the surgery with clinical pharmacist. During the appointment I was thoroughly informed what the matter is and why do I need to repeat test. She also asked me about the symptoms that I might be experiencing and if I have experienced them before. She arranged for a second blood test instead of directly putting me on medication.The way she dealt with it was quite comforting. Thus instead of worrying about the matter at hand I was assured that I am getting the right care.

This also shows surgery's professionalism,

as they arranged an appointment with the clinical pharmacist promptly.