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"The Amazing attitude"

About: Royal Alexandra Hospital / General Medicine (wards 8, 10, 11, 14, 18 & 27)

(as the patient),

This is second time I visited to hospital under the instruction of my GP to do some blood tests and check up as I was going through some critical conditions since early March 2022 . After the blood test I fainted due to what I don't know. when I woke I could see the staff and nurse besides me taking care me like the family and I gain the confidence that I am in good hand.

Under so busy and covid scenario they admitted me they analyzed my reports and amazing took care of me effortlessly, with no tiredness all smiles and empathy and amazing confidence that made me feel better in that difficult situations

then Dr. came I was feeling bit better and insisting to leave hospital rather I feel really great as like my near and dear one they treated me and didnot let me go and made me realize why should I stay back

That words and understanding you really trust. I could feel throughout the night they came again and again and checked on me though I was asleep but I could feel it

I am happy and really felt happy and delighted with the empathy and hanity they all treated me. with patience they listed to me. In my homecountry I never felt this safe as in this hospital. I am lucky and feel blessed to be between people who are such devoted and responsible towards all irrespective of their nationality and origin.

The doctor and the nurses and Medical Assessment Unit people are all real heros who saves lives.

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Responses

Response from Gerry McLaughlin, Lead Nurse, Emergency Care and Medical Services, NHSGGC 2 years ago
Gerry McLaughlin
Lead Nurse, Emergency Care and Medical Services,
NHSGGC
Submitted on 21/03/2022 at 11:58
Published on Care Opinion at 11:58


Dear Sonali

What incredible feedback to receive on behalf of our team within the Medical Assessment Unit of the Royal Alexandra Hospital. I feel humbled to accept it for the amazing job they do.

Your words are so kind and reflect what we try to achieve every day. It is so reassuring to hear how well things were explained to you.

I will post your comments with pride in the Medical Assessment Unit staff area.

Thank you again for using Care Opinion.

Warmest wishes

Gerry

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