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Flexible cystoscopy and stent removal

Posted By Happy J

"Flexible cystoscopy and stent removal"

About: North Devon District Hospital / Urology

(as the patient),

This was my last visit to North Devon Hospital to end the treatment for kidney stone/s and, as the previous visits, the care given was just second to none - removing the stent did not take longer than 15 mins by 3 delightful nurses lead by specialist Ansamma, and excellent team that made me feel at ease and confident to receive the procedure - a big THANK YOU to you.  Now fully discharged and free of stone/s.

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Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 15/03/2022 at 12:37
Published on Care Opinion at 12:37

picture of Paula Howells

Dear Happy J

Many thanks for leaving such positive feedback regarding treatment of your kidney stones and removal of stent. I am so pleased you felt at ease and confident to undergo the procedure. I will be sure to pass on your feedback to Ansu Manoj, our Lead Clinical Nurse Specialist. I am so pleased that you have now finally been discharged back to your GP's care.

May I wish you well for the future.

Kind regards

Paula

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