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"Total hip replacement"

About: Pilgrim Hospital / Trauma and orthopaedics

(as a service user),

Had a letter on telling me I’ve to have a total hip operation in 9 days later, very last minute as I’ve not met a surgeon to go through everything so very frightening as you can imagine !! I had a telephone assessment on Monday and they said I’d need 2 more appointments before today Fridays covid test as I need to self isolate now till my op in 2 days time , I had no call back Monday Tuesday or Wednesday and trying to call and get through to someone was a nightmare on its own. I left a answer phone message and someone called back within a hour and booked me in the next day yes last minute again for bloods / ecg / weight / height / blood pressure etc!! I was very anxious as no one has gone through the operation procedure with me at all and to be honest I was ready to cancel it all but this amazing kind companionate lovely nurse made me feel more at ease and went over and above getting all the literature I needed and asked another nurse to explain a few things I needed to know ! Both nurses were shocked I’ve not been told anything about not drinking or eating the night before or anything at all really!! 

Writing this I have an anxious wait of a few more days till my op please wish me luck 🍀 as I’ve not really slept since receiving my letter! If someone could please let this lovely nurse know how special she is I would be truly grateful! 

One of life’s very few angels, I feel much better now and maybe a little crackers to say I’m looking forward to my operation and finally after over  2 years of waiting hopefully I will be pain free.

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Responses

Response from Kathryn Mayer, Matron, Surgical Division Management, United Lincolnshire Hospitals NHS Trust 2 years ago
Kathryn Mayer
Matron, Surgical Division Management,
United Lincolnshire Hospitals NHS Trust
Submitted on 22/03/2022 at 22:17
Published on Care Opinion at 22:17


Hi

Thank you for sharing your journey and your feedback. I am sorry your did not receive all the information in a timely manner.

Wishing you a speedy recovery.

Kathryn Mayer

Surgical Matron

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