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"Thank you for the extra care"

About: Heartlands Hospital / General medicine

(as the patient),

the staff on ward 5 was so lovely and caring when i was admitted onto this ward. charlene was very good she went out of her way to help me and helped me  though a distressing time. i have disabilltes and was so scared having to stay 1 night on ward 5 but all the staff made sure they took care of me . on day of my small  op on ward 5 charline stayed with me while they done it has i hated needles etc so the op was frightening for me. but i never forget the staff there they work really hard and would like to thank them all and also thank charline for the extra care she gave me during the distressful time. 

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