This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Amazing work by the staff"

About: Crosshouse Hospital / Paediatrics

(as a parent/guardian),

After spending 7 long days and nights in hospital with my young daughter we are glad to be home. 

We were admitted in the early hours of the morning and only out today but I just wanted to highlight the amazing work of the staff in ward 1B. 

The care and support from the doctors and nurses just needs to be highlighted as often we only hear negative stories. 

My daughter was cared for by the most lovely staff, so kind, compassionate and had so much time to speak to her and me. The ward itself is immaculate, the cleaners were always so friendly and chatted away. The nurses there are no words. They do not get enough credit for what they do, not only caring but explaining, keeping us calm and delivering an amazing service. When we were in there was a massive power cut across the hospital and although it was frantic they never let it faze them and worked away with torches whilst reassuring patients. 

The play therapists were amazing, trying to keep a young child occupied in her own room is no easy task! 

A special thanks to Donna the nurse and Jennifer who were above and beyond kind. We are beyond grateful! 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 2 years ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 10/03/2022 at 12:13
Published on Care Opinion at 12:13


Dear DonnaBeaux83

Thank you so much for taking the time to give us this lovely feedback. Our teams will really appreciate your message especially since you were with us during a difficult time. I hope your daughter is doing ok and you are getting back to normality now that you are home

best wishes


Attica

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k