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Care Opinion

Outstanding Care

Story from nhs.uk

"Outstanding Care "

About: Russells Hall Hospital

After having a severe flare up of ulcerative colitis, I have been in contact with the IBD team Nurses at Russells Hall who have performed their jobs in a world class professional manner.

They have diagnosed and treated my symptoms, which had become very severe.

Today I had a sigmoidoscopy which showed the treatment plan has been a success, the consultant made time to discuss and advise my future treatment plan, and who to contact if my condition started to deteriate.

Many thanks.

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 2 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust

Submitted on 03/03/2022 at 09:46
Published on Care Opinion at 09:46

Thank you for taking the time to tell us about the care you received from the IBD team nurses at our hospital.

It is fantastic to hear that you received professional, caring and compassionate care from the staff who attended to you. Your feedback has been shared with the team and senior management who will be thrilled to hear of it.

All the best and take care.

Patient Experience Team

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