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Polite receptionist

Posted By Band 5 nurse

"Polite receptionist"

About: The Lawson Practice

(as a staff member),

I called this morning to book an appointment for my daughter and the receptionist was soft spoken and politely attended to me.

I also work in the NHS and other receptionists I’ve spoken to in the past have sometimes not attended to people in this way so I was very pleased.

Thank you so much, this is the kind of receptionists the NHS need to have.

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Responses

Response from Deborah Colvin, GP, The Lawson Practice, The Lawson Practice 3 years ago
Deborah Colvin
GP, The Lawson Practice,
The Lawson Practice

Submitted on 28/02/2022 at 14:34
Published on Care Opinion at 14:34

Thank you, that is so good to hear. We will make sure that reception see this response and hopefully that person knows that their behaviour was appreciated. This feedback is very much valued, thank you again.

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