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"Out Patient Endoscopy"

About: New Cross Hospital / Gastroenterology

(as the patient),

I attended my urgent appointment for a gastroscopy and colonoscopy and was very stressed about attending about the possible findings.  

I was given support and the care from start to finish and just want to thank the team from start to finish, this being the admin team to the pre-assessment nurse and the consultant and nurses especially on the day of the exam. This was an external team.  I felt the exam was dignified and the care I recieved made the difference to my visit and looking back I didn't need to be worried as the service was excellent. I want to thank the 18 week wait team and the local team as a whole, especially Dr Hedge.    

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust 2 years ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust
Submitted on 09/03/2022 at 12:46
Published on Care Opinion at 12:46


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well with your recovery.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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