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Complaint

Posted By Emmlou

"Complaint"

About: Hull Royal Infirmary / Maternity

(as the patient),

I was on the ward due to finding out my baby was breach & I was spotting plus was having tighting pains.

It was early hour of the morning of a Sunday in late February. 

I was told by a midwife that its just pain you to to get on with whilst being pregnant.

I was already upset & worried at this point as we haven't to do most of the pregnancy on my own due to the pandemic rules.

so to be told the above was very very upsetting. 

I would like this compliant looking into ASAP.

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Responses

Response from Jackie Wileman, PALS Officer, Hull University Teaching Hospitals NHS Trust 2 years ago
Jackie Wileman
PALS Officer,
Hull University Teaching Hospitals NHS Trust

Submitted on 28/02/2022 at 14:16
Published on Care Opinion at 14:16

Dear Emmlou

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience within midwifery clinic. We will ensure your comments are shared with the midwifery team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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