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"Fantastic service"

About: Friarage Hospital Site

I attended the equivalent of A and E Saturday pm following a slip on snow resulting in immense pain and loss of mobility in left arm/shoulder area. The receptionist was so friendly, polite and sympathetic and quickly got me signed in to wait. I didn’t have to wait long, and the nurse seeing me was so lovely - even got me some painkillers won her own initiative before trying to remove my jumper. Quick assessment followed by x ray showed I had broken my upper arm. They checked whether it was safe for me to go home and once that was confirmed with a follow up appointment at orthopaedics on Monday placed arm in a special sling, given lots of specific advice and even some codeine for the pain! What a super friendly, efficient and professional team they were, I couldn’t have asked for better. Top marks all round! This crucial hospital really needs to stay for North Yorkshire, it’s vital. Please support our NHS as much as you can and treasure the wonderful people we have working there.

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Responses

Response from Friarage Hospital Site 2 years ago
Friarage Hospital Site
Submitted on 24/03/2022 at 14:56
Published on nhs.uk at 16:08


Good afternoon

Thank you for leaving comments on the NHS Choices Website for the South Tees Hospitals NHS Foundation Trust.

Please be assured that your kind comments on the care and treatment you received in the Urgent Treatment Centre at The Friarage Hospital, Northallerton will be shared with staff who I am sure will be delighted to receive them.

Thank you again for taking the time to make contact with us in order to pass on your positive experience and please accept my apologies for the delay in responding to your post.

Kind regards

Patient Experience Department

Old Post Room

North Reception

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Tel no: 01642 854807

Email: stees.patient.experience@nhs.net

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