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"I felt safe and cared for"

About: Victoria Hospital / General Surgery

(as a service user),

After being poorly with a severe colitis flare up, I was admitted to the Victoria Hospital in Kirkcaldy over last weekend.

From Admission at AU2 to transfer to Ward 52, I was treated with kindness and care by all staff.

I especially would like to thank the wonderful staff on Ward 52 for their particularly dedicated work. I was terrified at the thought of having to be in hospital, especially during this pandemic, but hospital treatment was essential for me. I felt totally safe and extremely well looked after during my stay. After just a couple of days, I am feeling so much better and was discharged from their care last night.

Our NHS and the dedicated staff, from specialist to portering, are such a precious resource. I am so very thankful for the wonderful care I received, especially after the two years of strain that these dedicated souls must have experienced in the pandemic! Power to their elbow and I advocate TRIPLING their salaries!

I kept repeating the words "Worth their weight in gold"... I'll leave this message with my gratitude and best wishes to everyone. Thank you!

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Responses

Response from Karen Peacock, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 2 years ago
Karen Peacock
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife
Submitted on 23/02/2022 at 19:39
Published on Care Opinion at 19:39


picture of Karen Peacock

Dear Gettingold

Thank you so much for taking the time to feedback back on your recent hospital stay.

I am so pleased to hear of your positive experience. I am especially pleased to learn you felt safe and well looked after. It can be an anxious time coming into hospital especially during the covid pandemic.

I will feedback to the staff in both the Acute Admission Unit 2 and Ward 52.

I hope you continue to recover well, thank you again for your kind words.

Karen Peacock

Clinical Nurse Manager for AU2 and Ward 52

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