"Depression and suicidal thoughts"

Worst experience ever .

My gf has a  serious life threatening  situation.  As a human being it is hard already for her to deal with her own emotions.  We found Ealing IAPT to be useless - they made her wait from September in a queue for all this time. After multiple times of contacting them ,they transferred her to Single Point Of Access ,who did the same thing - nothing !

She called them again to receive a silly answer that since she has now moved to another flat , she will be transferred to a different IAPT  team.  Why didn't we get that information earlier?  No doubt we will now have another half year to wait .

How can we get appointment?  Can you tell us?

The phone lines always make you wait more than 2 hours ,even the call back lines .   Now my gf is pregnant and this problem involves 2 lives.  I hope this never happens with your loved ones! I find it disgusting !

It's your responsibility to do your work , like we do ours ! If you can sleep at night calmly, while people are in need and suffer because of your non actions , then probably you should go and work elsewhere, and not be giving people hopes for receiving help .