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Very impressed with care received

Story from nhs.uk

"Very impressed with care received"

About: North Devon District Hospital / Accident and emergency North Devon District Hospital / Ophthalmology

On January 12th I was admitted to the A and E department of the NDDH with a hyphema. The care I received from staff in the A and E and the Ophthalmology department was excellent. I subsequently had 3 follow up appointments with the eye clinic and was extremely appreciative of all the care I received. My eye now seems absolutely fine and I feel very grateful to all the staff concerned. Thank you.

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Responses

Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 15/02/2022 at 11:08
Published on Care Opinion at 11:08

Thank you very much for taking your time to provide us with your feedback. I will ensure that everyone in the Emergency Department see's your lovely comments.

We are glad to hear of your recovery. Take care and Kind regards

Sophie Grills

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Response from Sarah O'Connor Balsillie, Lead Nurse Ophthalmology Outpatients, Eye Clinic, Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sarah O'Connor Balsillie
Lead Nurse Ophthalmology Outpatients, Eye Clinic,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 15/02/2022 at 12:01
Published on Care Opinion at 12:24

Thank you for taking the time to leave feedback about your recent visits to Eye Clinic.

It is great to hear that you have had a positive experience and I will ensure that your feedback is passed on to all the staff in the Ophthalmology department.

Kind Regards

Sarah O'Connor Balsillie

Lead Nurse Ophthalmology Outpatients

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