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"Everyone could not have been more helpful"

About: Crosshouse Hospital / Gynaecology

(as the patient),

Having been a Health Care Professional for the past 25 years I think it is important to highlight good experiences as all too often it is the negative ones we hear about.

I found myself going for emergency surgery and I can genuinely say that everyone from EPAS, Main Theatre, Reception/Recovery and the Gynaecology Ward were fantastic and could not have been more helpful.  I especially want to mention Anna who was on a night shift. She made me feel at ease and nothing was a bother to her.  She was extremely helpful, empathetic and caring, an asset within our NHS.   She went out her way to ensure I was comfortable on a very busy shift.  Thank you.

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Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 2 years ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 10/02/2022 at 10:25
Published on Care Opinion at 10:25


Dear JJ76

Thank you for taking the time to share your experience with us. We are delighted to hear that the staff made an anxious situation positive for you. I will ensure that your lovely message is passed on to the team that met you and wish you well for your ongoing health. Best Wishes, Attica

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