This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Exceptional care from a nurse"

About: Royal Hospital for Children (Glasgow) / Acute Receiving Unit (Ward 2c)

(as a parent/guardian),

In the RHSC Glasgow my daughter was looked after by a nurse named Gordon.  She was admitted via emergency in a critical condition and ended up in ward 2c. Gordon was allocated to my daughter and the care he provided was utterly exceptional. Such a kind, caring and highly knowledgeable individual who created a special bond with my girl. I witnessed him provide the same level of care to each patient in our bed bay also. He has a wonderful upbeat attitude and brings a smile to everyone’s face who has the pleasure of being his patient. I also witnessed him teaching the student nurses and he  was very patient and appeared to be a fantastic teacher. 

Gordon made sure that everyone felt they were important and nothing was too much for him no matter how big or small.  He never showed any weariness or any sort of annoyance no matter how busy or in demand he was.

I will never forget the support that we received from Gordon.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lewis Doult, Senior Charge Nurse, NHS Greater Glasgow and Clyde 2 years ago
Lewis Doult
Senior Charge Nurse,
NHS Greater Glasgow and Clyde
Submitted on 09/02/2022 at 14:05
Published on Care Opinion at 14:08


picture of Lewis Doult

Hi Pipers_Mum,

I am sorry to hear that your daughter was unwell and as a result was admitted to ward 2C. That must have been a worrying time for you and your daughter and I hope she is doing ok now you have been discharged.

I want to thank you for taking the time to give us this lovely feedback about Gordon. I am really pleased he provided such excellent care to your daughter during your stay and I have passed on your lovely feedback along with the thanks from me and the senior management team for his work with you and your daughter.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k