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"Ear clinic appointments"

About: Royal Cornwall Hospital (Treliske) / Ear, Nose and Throat

(as the patient),

I attend this clinic regularly to have my ears treated.  It is excellent, a pleasure to visit.  The nurses are a great team and they communicate well amongst themselves.  They are sensitive, efficient, friendly and expert.  Their treatment makes such a difference to my life.

The wider ENT department is also excellent at Treliske hospital.  They have provided care and treatment over many years, from surgery to routine care. From Rose at the desk to the surgeons the care is exemplary. Their people skills are highly developed. Other Departments should take note!!

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Responses

Response from Karen Yelland, Senior Staff Nurse, Aural Care and ENT, Royal Cornwall Hospitals NHS Trust 2 years ago
Karen Yelland
Senior Staff Nurse, Aural Care and ENT,
Royal Cornwall Hospitals NHS Trust
Submitted on 04/02/2022 at 16:06
Published on Care Opinion at 16:06


Dear Sam 1812,

My name is Karen, I am the Sister for ENT Outpatient and Aural Care.

Thankyou so much for you extremely kind words about my fantastic team.

We always strive to work to the Trusts core values which include trust, respect and pride. Its always a joy to hear from our patients when we have got this right.

May I take this opportunity to thank you for taking the time to give us this wonderful feedback.

I promise to share your comments to all of the team which Im sure they will be delighted to hear.

Kind Regards,

Karen.

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