This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Hearing Aid Clinic"

About: Lagan Valley Hospital / Outpatients

(as a service user),

I attended the Hearing Aid Clinic in Lagan Valley Hospital for the first time this week on Monday, I was really keen to see if there would be any adaptions that you be made to help my hearing. I was seen on arrival by a very efficient, friendly and inspiring audiologists - Annika. A thorough assessment of my hearing was completed and we discussed the need for hearing aids, to my surprise these were able to be fitted and adjusted that day. The fitting was comprehensive with no rush, I was given education on how to adjust and care for my hearing aids and I really felt that my needs were considered and integrated into the plan for my care. I was given follow up contact details and I cannot begin to describe the difference these hearing aids have made to my life in 2 short days, it is truly life changing and has reduced the isolation I sometimes can feel when I cannot make out what people say. Thank you so much for your care and professionalism.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 04/02/2022 at 15:35
Published on Care Opinion at 15:35


picture of Conor Campbell

Hi earningdk77

Thank you for sharing your story.

It is great to hear how well looked after you were by our audiologists and how much benefit you are getting from their support.

Your positive feedback will mean a lot to Annika and the team.

Best wishes

Conor

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k