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"I am so thankful and proud"

About: Glasgow Royal Infirmary / Accident & Emergency Glasgow Royal Infirmary / Acute/Medical Receiving Unit (50,51,53) Glasgow Royal Infirmary / Respiratory Medicine (Wards 2, 6,7 10 & 16)

(as a relative),

My dad sadly passed away today from respiratory damage due to COVID. I just wanted to thank and praise all the staff that treated him in the week between his admission and passing. From the ambulance service who brought him in. The staff in A&E at GRI. Ward 50 and then Ward 48. 

Everyone I met was kind compassionate and helpful. However the service me and my brothers received by the staff on Ward 48 a red coco Ward was exceptional. All staff from the HCSW who collected us from A&E to Dr McGarry who called me then came to speak to us about my dad and in particular nurses Emma and Julie. 

They made what was a very sad and difficult time for us as easy as possible and their kindness and compassion made all the difference to my dads last few days and to the family’s experience of saying goodbye to him. I am so thankful and proud of our NHS staff we are so lucky to have you. 

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Responses

Response from John Carson, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 2 years ago
John Carson
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde
Submitted on 04/02/2022 at 14:14
Published on Care Opinion at 14:14


Dear Ntmunro, please accept my condolences on the loss of your father and my thanks to you for taking the time to offer such kind comments at what must be a difficult time.

I am glad to hear that staff were able to provide support and compassion to you and your family during very difficult circumstances. I will share your comments with the staff in the areas who provided care to your dad.

Thanks again and take care

John Carson

Chief Nurse North Sector

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