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IT Problems

Story from nhs.uk

"IT Problems"

About: The Ferns Medical Practice

I received a series of emails which didn’t feel right to me at the same time I was locked out of my online account . However the IT department were extremely helpful, given that my knowledge in IT is very basic. I am up & running again now thanks to their patience & understanding. As to the surgery itself I haven’t actually seen a doctor in quite some while so am not in a position to judge.

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Responses

Response from The Ferns Medical Practice 3 years ago
The Ferns Medical Practice

Submitted on 29/01/2022 at 10:58
Published on nhs.uk at 14:02

Dear Patient,

Thank you for your feedback on the IT team at Farnham Park Health Group and their helpfulness, patience and understanding in resolving your problem. I have passed this feedback on to them, and it is much appreciated that you took the time to leave such positive feedback.

Kind regards

Anne Green

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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