"IT Problems"

About: The Ferns Medical Practice The Ferns Medical Practice Farnham GU9 9QS https://www.farnhamdene.com/

Posted via nhs.uk 3 years ago

I received a series of emails which didn’t feel right to me at the same time I was locked out of my online account . However the IT department were extremely helpful, given that my knowledge in IT is very basic. I am up & running again now thanks to their patience & understanding. As to the surgery itself I haven’t actually seen a doctor in quite some while so am not in a position to judge.

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The Ferns Medical Practice

Submitted on 29/01/2022 at 10:58

Published on nhs.uk at 14:02

Dear Patient,
Thank you for your feedback on the IT team at Farnham Park Health Group and their helpfulness, patience and understanding in resolving your problem. I have passed this feedback on to them, and it is much appreciated that you took the time to leave such positive feedback.
Kind regards
Anne Green
Practice Manager

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