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"Mental Health"

About: General practices in Forth Valley

(as a service user),

My journey through this mental health episode has not been easy for me, since April 2020, I have been supported by a Sister. At a time I was feeling so low and withdrawing into myself, I also had shakes, paranoia and sleeplessness, to name but a few. She was so caring and sorting out medication etc. She made me feel hopeful, that I would feel normal again, and I wasn't going crazy. She continues to support me with regular phone appointments, but I feel she really is doing the mental health side of NHS proud, Thank you Sister, keep doing what your doing, your a star!!!!

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 2 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley
Submitted on 31/01/2022 at 09:28
Published on Care Opinion at 09:28


picture of Pauline Donnelly

Dear Melly67

Thank you for taking the time to get in touch to tell us about your experience. I am so pleased that Sister was able to give you the help and support you needed, this must have been so comforting and reassuring for you at a time when you needed it the most.

I would really like to share your lovely feedback with the member of staff that has supported you, would it be possible for you to get in touch with me so I can get a little more information from you.

I look forward to hearing from you.

Kindest regards

Pauline

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Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 2 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley
Submitted on 31/01/2022 at 14:49
Published on Care Opinion at 14:49


picture of Pauline Donnelly

Dear Melly67

I am really sorry but I forgot to share with you my contact details! My telephone number is 01324 566523 or you can drop and email to pauline.donnelly@nhs.scot

I look forward to hearing from you.

Kindest regards

Pauline

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