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Care Opinion

Excellent quality of care.

Posted By Vera81

"Excellent quality of care."

About: University Hospital Wishaw / Day Surgery

(as the patient),

Day surgery in Wishaw hospital.

Elsbeth, is an absolute credit to the ward. She is kind, friendly and puts you at ease. She explained her role and then who would be in next. Vicki the nurse was very professional and helpful when I came round from the anesthesia. She was patient with me, in helping me dress and use the facilities. These would have taken me some time to do with extensive pain. Dr Moody who performed my surgery again was very professional, explained in great detail what would happen at and after surgery. 

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Responses

Response from Amanda Campbell, Acting Charge Nurse - Day Surgery Unit/Endoscopy, University Hospital Wishaw, NHS Lanarkshire 2 years ago
Amanda Campbell
Acting Charge Nurse - Day Surgery Unit/Endoscopy, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 21/01/2022 at 09:35
Published on Care Opinion at 10:03

Dear Vera81,

Thank you for taking the time to share such kind feedback on care opinion. I am so pleased you found the team kind, friendly and professional. Our staff work extremely hard to provide the highest standard of care so I will be delighted to share your lovely comments, in particular with the team members you have kindly mentioned.

I hope you are recovering comfortably at home.

Kind regards,

Amanda

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