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"Paediatric dental surgery"

About: Community Services / Dental North Devon District Hospital / Day Surgery

(as a parent/guardian),

The dental access, paediatric and day surgery teams were all amazing at the hospital.  My daughter has autism and needed to have surgery to remove some adult and baby teeth, there was an anxious wait for this treatment due to Covid.  Even before admission we were contacted to make sure we had all the preparation and information we could to ensure that our daughter felt comfortable on the day of her surgery.  Once at hospital from reception to discharge we couldn't have asked for more, the teams really went above and beyond to make her experience as comfortable as possible.  There was so much information given to her so she knew what was happening, when and why, this reassured her and put her at ease.  Huge thank you to all involved in her care.

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Responses

Response from Richard Foley, Operational Manager (Northern Services), Community - Specialist Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Richard Foley
Operational Manager (Northern Services), Community - Specialist Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 26/01/2022 at 10:24
Published on Care Opinion at 10:54


Thank you so much for taking the time to let us know about your positive experience. I'm so glad it went well for your daughter. I'll make sure that the teams involved get the feedback. They are such a passionate team who are focused on patient care and I'm so glad that this came across in your experience on the day and before hand.

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