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"Community contraception service"

About: Sexual Health / Contraception Service

(as a service user),

I just want to thank the staff in Portadown health clinic. They were so accommodating when organising an appointment for contraception- within a few days from contact I received the contraception. The girls are so professional, welcoming and caring. 

The highlight of my experience was the staff being available on a Saturday. I cannot express how essential, valuable and important it is for people like me who work late evenings and unsociable hours. The service being open on a Saturday is crucial to so many young women, those in school, those working hours that don’t a line with regular clinic hours. I did not have to take time off to attend this appointment which was fantastic. I honestly believe this service should always always Always be running on a Saturday. It makes it accessible so a huge range of people who other wise would struggle with contraception. 

Thank you so much to the team , you are all amazing and I really hope the Saturday clinic is here to stay. 

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Responses

Response from Ann Marie McKeown, Lead Nurse Enhanced Services, Adult Community Services, Southern Health and Social Care Trust 2 years ago
Ann Marie McKeown
Lead Nurse Enhanced Services, Adult Community Services,
Southern Health and Social Care Trust
Submitted on 21/01/2022 at 17:00
Published on Care Opinion at 17:00


picture of Ann Marie McKeown

Hi @piscesqs76

Thank you so much for taking the time to leave such positive feedback for our service.

I am delighted to hear you found the service and staff professional and you felt welcomed.

As providing a service on a Saturday is a new way of working for the team, this feedback is extremely useful and important. You have highlighted many groups of patients and clients who may find having the choice of a weekend appointment useful. This feedback will be taken on board as we continue strive for improved access to services for women of all backgrounds.

Thank you again.

Ann

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