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"Very postitive experience"

About: Crosshouse Hospital / Stroke Care

(as a service user),

I've have a very positive experience since admission to discharge. Every nurse/doctor/porter/ radiographer have been so kind and informative.

I go home now with no doubts or questions.

Even though I have experienced a health scare, I am no longer frightened like I was before admission. I would just like to express that the ward I am just leaving 3E at Crosshouse Hospital Kilmarnock has been over my expectations in care. Particularly the staff nurse caring for me. 

Not only have they provided first class care and attention, but watching them this morning, they have 100% organising skills in managing the ward and have the most pleasant disposition to us all. My only negative experience was the paramedic I saw before admission. They were happy for me to go to my GP in the morning but I live on my own and my daughter said that wasn't an option. I had experienced a mini stroke.

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Responses

Response from Christine Somerville, Senior Charge Nurse, Acute Stroke Unit (Wards 3E/F), University Hospital Crosshouse, NHS Ayrshire & Arran 5 days ago
Christine Somerville
Senior Charge Nurse, Acute Stroke Unit (Wards 3E/F), University Hospital Crosshouse,
NHS Ayrshire & Arran
Submitted on 17/01/2022 at 16:10
Published on Care Opinion at 16:10


Dear ucanaxt79,

Thank you for taking the time to post your feedback via Care Opinion. Having a stroke is so frightening and it is so nice to see the care you received helped alleviate this. This is so important. The staff will be delighted to read about the positive experience you had. Care and compassion is so important.

I hope you are now feeling better and on the road to recovery.

Best Wishes

Christine and Staff ASU

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