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"Amazing care and attention"

About: Royal Aberdeen Children's Hospital / Accident & Emergency (Emergency Care)

(as a service user),

As a family we had to visit RACH A&E department on Friday PM with my child after a facial injury while at school. The care and attention we received from the reception member the nursing staff and the radiologist and then the Doctor  was absolutely amazing. We were treated with care and compassion and the nurse had such empathy for me at the shock I was in with regards to my child's injury. She was just so caring. The pressures the staff are under at this time are huge and this has not impacted on the care they provide. Huge thanks

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Responses

Response from Sue Danby, Clinical Nurse Manager, Royal Aberdeen Children's Hospital, NHS Grampian 6 months ago
Sue Danby
Clinical Nurse Manager, Royal Aberdeen Children's Hospital,
NHS Grampian
Submitted on 19/01/2022 at 17:30
Published on Care Opinion on 20/01/2022 at 09:01


So pleased to hear of this positive experience you had within our Children's Emergency Department at Aberdeen. I hope your child is recovering well now. I will pass on your lovely feedback to the team involved.

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