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Attending A&E during a pandemic

Posted By Daumn88

"Attending A&E during a pandemic"

About: Prince Philip Hospital / Minor Injuries Unit

(as a relative),

I had to take my elderly mother, 84 years old, to hospital after a fall.

She was triaged very quickly, given a thorough MOT (policy for elderly), supported, reassured, quickly x-rayed and left after a consultation with the doctor. She returned home confident about how to manage her fracture and happy there were no underlying health conditions.

PPH has repeatedly been a superb health care provider. Llanelli is BLESSED to have this hospital on its doorstep.

Thank you everyone for what you do day-in and day-out. You are second to none.

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Responses

Response from Jeff Bowen, Head of Patient Experience, Hywel Dda University Health Board 2 years ago
Jeff Bowen
Head of Patient Experience,
Hywel Dda University Health Board

Submitted on 11/01/2022 at 17:42
Published on Care Opinion at 17:42

Hi Daumn88

Many thanks for taking the time to post such positive feedback,

We really value all the feedback we receive as it helps us to improve the services we provide.

We have sent your comments to the team at Prince Phillip Minor Injuries Unit for them to share with the whole team there.

Please do not hesitate to contact the Patient Support Team on 0300 0200 159 or HDHB.patientsupportservices@wales.nhs.uk if you have any further queries.

Regards

Jeff Bowen

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