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Care Opinion

Covid 19/Pulmonary Fibrosis

Posted By ELL8566

"Covid 19/Pulmonary Fibrosis"

About: Western General Hospital / Respiratory Medicine

(as the patient),

I was admitted to WGH in February with Covid19 to ward 42, was there 3 days then admitted to ICU ward 20 for 110 days then spent time back in ward 42 then ward 54.

I couldn't have hoped to be looked after in a better place. From the doctors, nurses, student nurses, occupational therapists, physios and cleaners. Every single one of them took time to help and encourage me to get better. Every one of you deserve a medal.

Even when I was moved from ICU to ward 42 then ward 52 some of you even took the time to visit me on the wards. I do apologise to everyone who came to see me from ICU and I could not remember them but Covid does that to your memory.

I cannot thank you all enough for saving my life. I now have pulmonary fibrosis due to Covid which is difficult but I'm coping. 

Staff attitude

Staff attitude


Staff skills

Staff skills


Team work

Team work


Seeing the whole me

Seeing the whole me


Treatment

Treatment


Medication

Medication


Pain relief

Pain relief


Being listened to

Being listened to


Being given time

Being given time


Nurses

Nurses


Care staff

Care staff


Ambulance staff

Ambulance staff


Doctor

Doctor


Other staff

Other staff


Cleanliness

Cleanliness


Food

Food


Room

Room


Privacy

Privacy


Things to do

Things to do


Keeping in touch

Keeping in touch


Access to outdoors

Access to outdoors


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Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian 2 years ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 13/01/2022 at 15:03
Published on Care Opinion at 15:03

picture of Louise Davies

Dear ELL8566

Thank you so much for taking the time to tell your story via Care Opinion. I am sorry to hear that you had reason to be in hospital for so long but am so glad that you found all staff to be so caring and supportive. I will make sure this lovely feedback has been shared with those involved who will really appreciate you sharing this with us.

Take care

Louise

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Response from Geraldine Marsh, Associate Nurse Director, Western General Hospital, NHS Lothian 2 years ago
Geraldine Marsh
Associate Nurse Director, Western General Hospital,
NHS Lothian

Submitted on 13/01/2022 at 17:18
Published on Care Opinion at 17:18

Dear ELL8566,

Thank you for taking the time to share your experience of care at the Western General with us. I can only imagine how difficult your journey has been, being in hospital for such a long time must have been very frightening. I have shared your kind words with the staff who are delighted to hear you are doing well. I am sure the staff in respiratory will continue to support you to manage your pulmonary fibrosis and I do hope you continue to improve

Thank you once again, your feedback has given the staff a welcome boost.

Stay safe

Geraldine

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