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Wonderful Staff

Story from nhs.uk

"Wonderful Staff"

About: Croydon University Hospital

I have been staying here at the hospital for 5 days now. My mother is in the last stages of COPD. All of the staff from A&E and AMU have been the most caring people I have experienced. Nothing has been too much for them. From the wonderful care they have given my Mum to supporting me and my family through this traumatic time. 5 stars isn't enough.

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Responses

Response from Croydon University Hospital 2 years ago
Croydon University Hospital

Submitted on 13/01/2022 at 11:17
Published on nhs.uk at 12:57

Dear Beverley,

I am very happy to read that you have taken time to advise the Trust of yours, your mother's and your family's positive experience whilst accessing Croydon Health Services (CHS). It will be of great pleasure that we share your positive comments with the relevant teams and staff and we would like to take this opportunity to thank you for taking the time to share such a positive story. If you would like to contact us further please do so by emailing the Patient Experience Team at CH-TR.PALS@nhs.net; please also advise if you would like to be on the list to share your story with CHS Integrated Quality Assurance Group for learning.

Kind Regards

Matt Robinson - Patient Experience Manager

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