This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Fantastic service"

About: Queen's Hospital (Romford)

I attended A&E at Queens Hospital on the early hours of 27 December and received fantastic service and treatment. I was seen very quickly and all of the nurses and doctors were very helpful and caring.

I then attended A&E at Queens Hospital on the morning of 30 December and was taken to the Covid ward. The service I received from the doctor, nurses and porters was absolutely brilliant. Everyone was so kind and helpful and put me at ease. Even the staff on the front door were helpful and found me a wheelchair as they could see I was struggling with my breathing. The doctor I saw on the Covid ward was especially helpful and reassuring and he gave me some good tips on how to deal with covid at home.

I have private healthcare which I use often, but I can honestly say how impressed I was with everyone at Queens Hospital so thank you so much.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen's Hospital 2 years ago
Queen's Hospital
Submitted on 10/01/2022 at 07:03
Published on nhs.uk on 11/01/2022 at 08:39


Thank you for taking the time to make us aware of your experience, it is so wonderful to hear that everyone looked after you so well. I will ensure your kind words are passed onto the team so that they know what an amazing job they are all doing. Once again, thank you for taking the time to provide us with your feedback.

Kind Regards

James Avery

Divisional Director of Nursing Emergency Medicine Division

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k