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"Rude security"

About: Good Hope Hospital

Aldough only patients are allowed in emergency security let people be accompanied by not patients. I understand in some cases is necessary but security persone allowed everyone. I noticed one patient and two of his friends , and they all went out now and again outside to smoke cigarettes. Clearly something is not right.

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Responses

Response from Good Hope Hospital 2 years ago
Good Hope Hospital
Submitted on 07/01/2022 at 10:35
Published on nhs.uk at 13:40


I am saddened to read your feedback, if you would like to discuss this further please do not hesitate to contact the Patient Relations Team on 0121 424 0808 or by email: pals@uhb.nhs.uk I do hope this is acceptable and thank you for providing your comments, patient experience is very important to us and your feedback will be shared with the senior management responsible for Security personnel at Good Hope Hospital.

Kind regards

Patient Experience Team

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