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Truly wonderful services

Posted By Ginge Wildman

"Truly wonderful services"

About: Queen Elizabeth The Queen Mother Hospital / Cardiology South East Coast Ambulance Service NHS Foundation Trust / Emergency ambulance William Harvey Hospital (Ashford) / Cardiology

(as the patient),

Over Christmas I suffered a mild heart attack. I, called the ambulance immediately and they arrived within 15 minutes. I would like to say how happy and pleased I am with the medical care I received from both the 3 young ladies on the 2 ambulances that came to my house and the nursing staff at the QEQM in Margate.

I was admitted and taken to the AMU and then transferred to the CCU, the nurses and health care assistants on both wards were absolutely brilliant, they were all very friendly and very helpful and also a very big thank you to the 2 young ladies on the ambulance crew that took me to Ashford Hospital to have my stent operation and the 2 gentlemen that took me back to Margate Hospital, each and every one of them were truly wonderful.

Best Wishes to all of them

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Responses

Response from South East Coast Ambulance Service NHS Foundation Trust 2 years ago
South East Coast Ambulance Service NHS Foundation Trust

Submitted on 05/01/2022 at 08:58
Published on nhs.uk at 09:02

Thank you very much for your kind comments about the ambulance crew who attended you when you needed help. I know that the members of staff would be delighted to read what you have said and, in order that I can identify them, I would be grateful if you could contact us to let us know the address they attended. I will then forward them and their managers a copy of your message. Our email address is compliments@secamb.nhs.uk and our telephone number is 0300 123 9242.

Thank you again for taking the time to contact us and we look forward to hearing from you.

I hope you are now feeling much better.

Best wishes

Marie Clifford

Patient Experience Officer

South East Coast Ambulance Service NHS Foundation Trust

Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG

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