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All staff nice and kind

Posted By libratx88

"All staff nice and kind"

About: Daisy Hill Hospital / Daisy Paediatric Ward Daisy Hill Hospital / Emergency Department

(as a staff member posting for a carer/relative),

I brought my child to Daisy Hill following severe stomach pains.

Our time in A&E was fine. We were a bit confused at first as we went to the wrong waiting area, but it was a bit better when we got to the right place. All the staff were lovely.

Up on the Daisy Children's Ward it has also been good. Every staff member has been really nice and kind.

Everything has been brilliant on the ward - there is nothing which could have been improved.  

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Responses

Response from Michelle McLogan, Ward Manager Daisy Children's and Young People's Unit, Daisy Hill Hospital, CYP, Southern Health and Social Care Trust 2 years ago
Michelle McLogan
Ward Manager Daisy Children's and Young People's Unit, Daisy Hill Hospital, CYP,
Southern Health and Social Care Trust

Submitted on 29/12/2021 at 10:18
Published on Care Opinion at 10:31

picture of Michelle McLogan

Dear libratx88,

Thank you for taking the time to post this response. I hope your child is recovering well. I am delighted to hear you had a good experience whilst on the Children and Young People's ward. I will be sure to pass this positive feedback onto staff.

Kind regards,

Michelle McLogan

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Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services DHH, CYP, Southern Health and Social Care Trust 2 years ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services DHH, CYP,
Southern Health and Social Care Trust

Daisy Ward DHH, Daisy Short Stay Paediatric Assessment Unit, Clanrye Children and Young People’s Outpatients, DHH Special Care Baby Unit DHH

Submitted on 29/12/2021 at 10:23
Published on Care Opinion at 10:23

picture of Jodie Kenny

Dear libratx88,

Thank you for your kind words; I am delighted to hear you had such a positive experience on Daisy Ward. I am sorry for the confusion in ED and I am glad that this was resolved for you. The team will be very pleased to hear that they made a difference to you both throughout your stay on the Children's Ward. I will be delighted to pass on your lovely comments to the staff.

I hope your child is recovering well and I wish you and your family well.

Kind regards,

Jodie

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