"Lack of empathy and poor staff attitude"

I was admitted to ward 305 after going to A&E with gross Hematuria. I was shocked by the lack of empathy and poor attitude of the staff members particularly the nurses. I wonder why some people take up such patient centric jobs when they clearly don't like people and lack so much empathy.

The nurses made me feel like a burden and got annoyed for simple things like asking for a jug of water. I was in this ward for 2 weeks and left without having anything done for me. I felt as though they were trying to get rid of me to free up the bed despite my hematuria not stopping. I was promised a cystoscopy yet the doctor decided not to give it to me. So they had no idea why I was even bleeding to begin with. They pumped me with antibiotics and did a regular ECG for the 10 days I was there and then sent me on my way when my symptoms clearly were not improving.

I'm so disappointed and deflated with this service and the NHS in general. I hope I never have to go into hospital again. My stay at Queen Elizabeth hospital andon  this ward has been absolutely horrific. I feel the NHS and UK universities should focus more on staff attitude towards patients and not leave us feeling like a burden. Nobody likes going to a hospital unless they're sick and the last thing I wanted was staff to be so damn horrible! Absolutely disgusted.