This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"excellent experience"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a service user),

I cannot thank the staff in the children’s emergency department enough for helping my son and I on a recent visit to Glasgow. 

He had recently broken his leg and managed to break his cast, so needed a replacement asap! 

The Senior Charge Nurses Wendy and Susan, were both amazing. So helpful and caring, they made my son feel completely at ease. Jane took great care of him and recasted his leg with extra reinforcement for which we are so grateful. The ED Consultant George was able to see my son’s fracture and make a decision quickly without making him go through further investigations and delay. What a team!! Simply the best. You all did RHC proud. Thank you.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Coral McGowan, Patient Services Manager, Women & Children's Services, NHS Greater Glasgow and Clyde 2 years ago
Coral McGowan
Patient Services Manager, Women & Children's Services,
NHS Greater Glasgow and Clyde
Submitted on 23/12/2021 at 10:27
Published on Care Opinion at 10:27


picture of Coral McGowan

Dear NHSGrateful

Thank you for your feedback - I am pleased to hear you had such a positive experience in our ED department and your comments have been shared with the staff members mentioned. Wishing your son a speedy recovery.

Lewis Doult

Acting Lead Nurse

Emergency Department

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k