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"Friendly staff"

About: Daisy Hill Hospital / Female Medical

(as a staff member posting for a patient/service user),

I am on the Female Medical ward in Daisy hill Hospital where the staff are so friendly and make the experience a lot easier. Staying in the hospital is not a pleasant experience for many reasons and now with covid I cannot see my family. I become quite agitated and angry when I am not able to speak to them as I feel quite lonely in the hospital, However, the staff have been so good in helping me through this tough tie. Staff make sure I have everything I need while also providing me with great company throughout their busy days.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 30/12/2021 at 11:58
Published on Care Opinion at 11:58


picture of Christine Armstrong

Dear VirtualVisitingOfficer - thank you for providing this feedback. We do appreciate that it is very difficult at the minute to be in hospital and separated from family. It is great to read that the staff are helping to support you through this difficult time.

I hope you are recovering

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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