"My eldery Dad has still not had his covid booster"

I don’t know if this is the right place to make this complaint and before l start l would just like to say that l feel every one in the NHS FV are doing a wonderful job with covid about. 

     My Dad who is housebound has still not received his flu or covid vaccine. He received a letter around about the end of September about attending FCH for his vaccinations. I phoned the helpline number and informed them he could not attend as he is housebound and that his GP practice is aware of this . His first two covid vaccines were given at home . As time passed by and nothing happened l phoned the helpline again, about four weeks ago . Still nothing. They did say they had phoned him but l informed them he does not answer his phone due to all the cold calls . When family phone , we ring then hang up then ring again so that he knows it us . 

    I just want to bring this to your attention and wonder how many other elderly people have fallen through the net . 

    It makes me feel sad that he has been overlooked by the system and feel that he has been undervalued because of his age and disability. Also he is unable to complain as are the many elderly people living on their own with no access to technology or someone to have a voice for them .