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"Hospital treatment"

About: Ealing Hospital / General medicine

(as the patient),

I am a member of the public, who has accessed EH services twice in the last week and am very appreciative of the care that I received,

On first occasion I was seen in Urgent Care Center. It was well organised and clean. The staff were very helpful. I had a good consultation with Dr Emir. He was thorough and he communicated very well.

On the 2nd occasion, yesterday I was seen in Radiography. That all went very well, The receptionist was very kind and helpful.

It would be great if you could give this comment back to the particular members of staff or at least their team.

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Responses

Response from London North West University Healthcare NHS Trust 2 years ago
London North West University Healthcare NHS Trust
Submitted on 17/12/2021 at 16:20
Published on Care Opinion at 16:20


Dear Mineraltb48,

Thank you for taking the time to leave such a lovely review. I am pleased to hear that you felt that our staff are helpful and kind.

I will pass this feedback on to the Urgent Care Team and Radiology Team where I’m sure they will be able to share this with those that you have mentioned. All services appreciate any feedback that is shared by patients and of course when someone has had such a positive experience.

Thank you again and we wish you all the best.

Kind Regards

Emma Calnan – Patient Experience Officer

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