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Care Opinion

Special Care

Posted By Cathy25

"Special Care"

About: Daisy Hill Hospital / Special Care Baby Unit

(as a parent/guardian),

My baby was born early in Daisy Hill and was taken away to Craigavon hospital. After 12 days they returned  to SCBU in Daisy Hill. We were delighted with this news as it was closer to home and we knew they would be well looked after there.

We can not put into words the recognition that the nurses in SCBU deserve. They went above and beyond for my baby and for me as a parent sitting there day in and day out. They staff were unbelievable and we can not thank them enough. 

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Responses

Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services DHH, CYP, Southern Health and Social Care Trust 2 years ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services DHH, CYP,
Southern Health and Social Care Trust

Daisy Ward DHH, Daisy Short Stay Paediatric Assessment Unit, Clanrye Children and Young People’s Outpatients, DHH Special Care Baby Unit DHH

Submitted on 24/12/2021 at 10:30
Published on Care Opinion at 10:30

picture of Jodie Kenny

Dear Cathy25

Firstly, congratulations on the birth of you baby and also, thank you for sharing your experience with us, we really do value your feedback. The SCBU team will be delighted to read your lovely comments; all the staff work so hard and it is so lovely when this is acknowledged. I am glad you had such a positive experience in Special Care Baby Unit.

I wish you and your family good health in the future.

Kind regards,

Jodie

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Response from Bernie McGibbon, Head of Service, Acute Paediatrics, Southern Health and Social Care Trust 2 years ago
Bernie McGibbon
Head of Service, Acute Paediatrics,
Southern Health and Social Care Trust

Submitted on 29/12/2021 at 11:06
Published on Care Opinion at 11:06

Dear Cathy25

Thank you for taking time to share your story with us. We appreciate your views on how we met your needs and that of your baby in an effort to strive for improvement.

It can be a long day sitting with your baby waiting for them to improve so it is lovely to hear that you were well looked after; your lovely comments of appreciation will be shared with the team who will be very pleased to read them.

I wish you and your baby all the best for the future.

Regards

Bernie

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