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"My excellent chemo treatment"

About: Aberdeen Royal Infirmary / Cancer Services (Medical Oncology)

(as a service user),

I was an out patient in Ward 310 Aberdeen Royal Infirmary, receiving chemotherapy over the last six months.

The nurses are so hard working but are always able to find time to reassure and help where needed. 

During lockdown, none of my appointments were cancelled and, as a result, my treatment plan went smoothly. I am so grateful for the excellent treatment I received.

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Responses

Response from Yvonne Wright, Chief Nurse, Clinical Support Services Division, NHS Grampian 2 years ago
Yvonne Wright
Chief Nurse, Clinical Support Services Division,
NHS Grampian
Submitted on 14/12/2021 at 19:12
Published on Care Opinion at 19:12


Dear Woodpeckersx63

thank you for taking the time to post your positive comments on care opinion. I was really heartened to read that the nursing staff provided such person centred care and made you feel so safe and secure.

I am extremely fortunate to work with this dedicated team and very proud of the the care they provide. Receiving comments such as these are such a morale boost for staff and I will share the comments with the staff concerned.

I do hope you health is improving following your treatment and thanks again for the very positive feedback - it really is appreciated

Kindest Regards

Yvonne

Yvonne Wright

Chief Nurse

Clinical Support Services

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Response from Caty Smith, Nurse Manager, Clinical Support Services - 3, NHS Grampian 2 years ago
Caty Smith
Nurse Manager, Clinical Support Services - 3,
NHS Grampian
Submitted on 15/12/2021 at 08:56
Published on Care Opinion at 08:56


Dear Woodpeckersx63

Thank you so much for taking the time to share your experience with us. I am so glad to read you had no disruptions during your treatment, while in such challenging times is such a worry for patients, families and staff.

It is really encouraging to be able to share with the team your feedback that the nursing team were able to make a difference and despite the high activity of the unit you felt reassured.

I hope you are recovering well post treatment and very best wishes for the future.

Thank you.

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