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"Everything has been 100%"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Female Medical Northern Ireland Ambulance Service / Emergency ambulance response

(as a staff member posting for a patient/service user),

I arrived via Ambulance to Daisy Hill Hospital. The ambulance was grand - a bit bumpy but overall 100%.

In A&E it was quite crowded but it was again 100% - I feel that I was looked after very well.

Up to the Female Medical Ward it has also been 100%. I was looked after really well and I am very glad of the care I have received.

The nurses have all been great night and day - they are however absolutely run off their feet.

There is nothing I would suggest that needs improving - it is a hospital at the end of the day and I have been well looked after which is all you can ask for.

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Responses

Response from Amanda Sweetlove, NIAS, Northern Ireland Ambulance Service 2 years ago
Amanda Sweetlove
NIAS,
Northern Ireland Ambulance Service

Service User feedback

Submitted on 20/12/2021 at 10:47
Published on Care Opinion at 10:47


picture of Amanda Sweetlove

Dear coordinationwc87

Thank you for taking the time to include NIAS in your very kind feedback. Hopefully your stay in hospital has been a short one and you are feeling 100% better.

Kind regards

Amanda

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Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 20/12/2021 at 16:11
Published on Care Opinion at 16:11


picture of Christine Armstrong

Dear coordinationwc87 - thank you so much for telling us about your recent experience. It is great to read that you have had such a positive experience in Emergency Department and also in Female Medical.

I wish you well in your recovery

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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