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"Outstanding - day case surgery"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital

I attended Baschurch Unit for arthroscopic knee surgery . From original referral, Pre-op attending on the day, through to discharge,, the care and and compassion by everyone involved has been outstanding. Staff are working in difficult circumstances, with the pressures of backlogs caused by Covid restrictions, yet always have spent the time needed to deliver a patient centred service with utmost levels of care and kindness. There is a real sense of everybody working as part of the RJAH team, each contributing to the efficient treatment of patients. I have been treated at RJAH on a number of occasions since 2004, and on each occasion have always received this same excellent level of care. Thank you to all involved in my care on this latest visit.

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Response from The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust 12 months ago
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Submitted on 18/04/2023 at 15:42
Published on Care Opinion at 16:23


Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, I have forwarded them onto all those that you have mentioned for their attention.

Your compliments are invaluable to us as we constantly strive to continue to improve services at the RJAH Orthopaedic Hospital NHS Foundation Trust.

Once again, many thanks for your comments.

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