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"Amazing staff on Labour ward"

About: St John's Hospital / Maternity care

(as a service user),

Although it was not the labour I had planned or envisioned due to complications, all the staff were incredible. We came to the ward a few times before my labour began and each time we were seen, we were treated with so much care, consideration and professionally. The staff were very knowledgeable and made me feel safe and in good hands. They looked after me and my husband exceptionally well. We would like to thank everyone involved, Jackie, Karen and student midwife morag. An extra special thanks to the anaesthetic team, they were all incredible and really reassured during the whole process with great continuity of care as they followed me up on the ward. Thank you again so much for helping to bring our baby girl into the world in such a lovey way. 

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Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian 2 years ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian
Submitted on 17/12/2021 at 13:26
Published on Care Opinion at 13:26


picture of Louise Davies

Dear Msingh

Congratulations on the birth of your new baby girl! It is really heartwarming to hear how safe and well looked after you felt throughout your time at St John's.

I will ensure your kind feedback is shared with staff involved. They will be very pleased that you were so happy with your care and treatment.

Thank you for taking the time to share this with us.

Best wishes to you all

Louise

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