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"Nurses are all 100%"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Male Medical

(as a staff member posting for a patient/service user),

After starting to feel ill, I came to A&E at Daisy Hill. I stayed here overnight, before being sent home and brought back in. My experience here was alright but very busy.

Up on the Male Medical Ward it has been excellent. All the nurses are 100% on the ward. John in particular has been excellent - very good at looking after you and keeping family updated etc.

When it comes to improvements, there are a couple of things which could be changed:

Firstly, the food needs improving as it really tastes like cardboard being heated up.

Secondly, I feel that better facilities are needed for scans and tests (more scanners, labs etc.) as everything is just so slow when it comes to waiting for a scan or waiting for results.

Other than this, everything else has been good.

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Responses

Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust 2 years ago
Submitted on 07/12/2021 at 15:15
Published on Care Opinion at 15:15


Thank you for your feedback and I am sorry you were disappointed with the quality of the food. I have passed your comments to the Catering Team.

Response from John McAteer, Ward Manager Coronary Care /Male Medical, Acute, Southern Health and Social Care Trust 2 years ago
John McAteer
Ward Manager Coronary Care /Male Medical, Acute,
Southern Health and Social Care Trust
Submitted on 08/12/2021 at 10:27
Published on Care Opinion at 10:27


many thanks for your kind feedback about myself and the staff.

I will be sure to feedback to the staff.

John Mc Ateer, Charge Nurse

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