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Care Opinion

Securing PrEP

Posted By Mark23

"Securing PrEP"

About: St Andrews Community Hospital / Family Planning/Sexual Health

(as a service user),

I ran out of PrEP and was originally told that I would not be able to meet with the consultant for 2 months. However, both my nurse and health advisor were advocates to expedite my service. They went above and beyond the call of duty to ensure I was covered. I was truly overwhelmed by how generous and persistent they were to ensure my peace of mind. Beyond grateful for the experience.  

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Responses

Response from Kirsty Durham, Senior Charge Nurse, Sexual Health, Fife Health & Social Care Partnership 2 years ago
Kirsty Durham
Senior Charge Nurse, Sexual Health,
Fife Health & Social Care Partnership

Submitted on 17/12/2021 at 10:45
Published on Care Opinion at 10:45

picture of Kirsty Durham

Dear Mark23, thank you for taking the time to share your experience of the Sexual Health service. I am sorry to hear that there was a waiting time for you to see our Consultant. It is a priority for us to provide a patient-centred approach to care which includes appropriate and timely access to treatments therefore I am delighted to hear that our nurse and Health Adviser were able to help and offer you peace of mind. I will share your feedback with the team.

Best wishes,

Kirsty Durham, Sexual Health Senior Charge Nurse

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