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"Telephone appointment "

About: Basingstoke and North Hampshire Hospital

Left a review about my cancer treatment yesterday complaining about not getting a face to face appointment today for oncology treatment. I had a telephone appointment which went better than expected considering I had never meet the consultant. Telephone appointments are not perfect but they are better than nothing.

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Responses

Response from Basingstoke and North Hampshire Hospital 2 years ago
Basingstoke and North Hampshire Hospital
Submitted on 03/12/2021 at 13:51
Published on nhs.uk on 04/12/2021 at 21:11


Thank you for sharing an update regarding your recent telephone appointment. I am glad that the appointment was better than you expected but please do contact our customer care team so that we can follow up with you personally.

They can be contacted at customercare@hhft.nhs.uk or 01256 486766.

Thank you once again for sharing your experience.

Kind regards

Alex Whitfield

Chief Executive

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