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"Vaccination"

About: NHS Fife / COVID-19 Vaccination Service

(as a service user),

First, I want to thank the lovely people at my local vaccination centre here in Fife. My problem relates to procedures, not people. The people are great, and I am pleased to have had my covid booster jag.

Last week general booking for covid booster jags opened here in Scotland for my age cohort (40-49 year olds). We were encouraged to use the NHS website to book a booster jag at any time from 24 weeks after the second dose. I did so immediately, for a date 24 weeks to the day from my second dose.

Yesterday, the JCVI brought this forward to three months following the second dose, in the face of the omicron variant. I immediately rescheduled my appointment, finding one available in walking distance the following day. 

I did have the sense, given the line of questioning at reception, that I was in some way jumping the queue - in spite of bookings being open for my age cohort and very specific advice from the JCVI. The receptionist was great about it, and I think there was a sense in which she had to tick a box on the computer, but I was very uncomfortable.

I am autistic, so I am perhaps oversensitive to the suggestion that I have done something wrong, because this happens all the time, but my reading of the situation is that I was following the advice of the Health Secretary, the National Clinical Director (who is presumably advising the Health Secretary) and the JCVI. 

I see no information to the effect that I should wait for a specific invitation, as was the case for my first two doses. Official advice, including the NHS website, seemed very clear that I should use my initiative, but I was, as mentioned, left with the impression that I should have waited until some unspecified time in the future.

I understand that the present situation seems to be leading to changes on an almost daily basis, but I would hate for this kind of incident to lead to a situation where people are left disinclined to request vaccination, so perhaps something needs to be done about these procedures. 

To add to the suggestion that there is a problem with procedures, I have just, six hours *after* my appointment, received email confirmation of it.

This is not a complaint. I am not upset with the receptionist, who presumably had a box to tick, but if I did something wrong by following what I thought was official vaccination advice (and it's certainly true that I often misinterpret the way neurotypicals think and act), then the advice needs to be clarified. If I didn't, then the line of questioning needs to be changed in order to reflect that.

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Responses

Response from Graeme Pettigrew, Operational Scheduling Manager, Immunisation, NHS Fife 2 years ago
Graeme Pettigrew
Operational Scheduling Manager, Immunisation,
NHS Fife
Submitted on 08/12/2021 at 11:27
Published on Care Opinion at 15:56


Thank you very much for taking the time to detail your experience and there is some learning there I will take away to share with local teams.

The updating of the JCVI advice does not always become the immediate effective date of the change as there are clinical processes and procedures that need to be operationalised within the NHS first. In this case, the move to boosters being able to be administered 12 weeks after a 2nd dose became operational across Scotland on Friday 3 December 2021.

If I can help in any way to expedite another appointment for you, please do let me know and I'll be more than happy to help. You can email me on graeme.pettigrew@nhs.scot

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